Neither Snow, nor Rain, nor Ransomware, Has Your Backup Solution Prepared You?

Save early, save often" has been sage advice passed down from one generation of computer users to the next since we began using these machines. As they have come to store more and more data and become even more integrated and ingrained in our lives, this has become even more important. While this applies to each of us personally the loss of data for today's businesses can bring even more devastation and have far reaching impact.

For anyone that has worked in the technology space for any length of time, we understand that it is not a matter of if an event that affects our environment will occur, but when. And when that event occurs it will be determined by prior preparation if the event is classified as a full on disaster or just a hiccup. Ideally speaking, end-users would not even notice that an event had occurred.

Supporting vRanger on the front lines for the past several years, I would like to speak to things that I have seen and how I believe specific features in vRanger can serve to prepare you and your company when a potentially disastrous event occurs.

Prior Preparation

Backup, backup, backup! Expanding on this, make sure that all of the servers in your environment are setup to be backed up, confirm those backups are happening, and make sure that you can restore from backup should an event render a server inoperable.

vRanger installation and setup is generally straightforward and can be ready to begin protecting an environment in a matter of minutes. To make sure that each and every server is being backed up vRanger includes auto-detect functionality. Simply setup a backup job at a host or container level. Any virtual machine added into the host or container will be automatically backed up during the next job run.

Want to confirm backups are happening? vRanger includes a couple options for that. First, you can have it send you an email for every backup job run, or, if preferred, only when an error is detected. Also, included is a customizable reporting feature that allows for reports to be scheduled to be emailed in PDF or Excel formats covering user defined time period and backup task information.

Do test restores. With any backup solution, it is important to know that, when needed, a server can be restored and up and running as expected as quickly as possible. Doing test restores will confirm that a restored server will perform as expected and also provide for realistic expectations of the time it will take for the full restore to complete in a given environment. Schedule time in your calendar to regularly do test restores.

You might think that these things are a given, but unfortunately, I have had the displeasure on more than one occasion of seeing failure in one or more of the above three areas and needing to explain to someone on my support line that there is nothing that can be done to recover a server or data since the proper prior preparation was not done.

That Single File

At some point we have all encountered this type of event as well. The important sales presentation disappears from the file server or last months accounting report was overwritten by the one from today. vRanger can help out here as well. File Level Restore allows you to locate and restore single or multiple files without the need to restore the whole server. You can be a hero in the moment and the end user can get back to work on that file.

The Big One And Being Fully Operational Again

Up to this point much of what I have touched on will be most helpful in the event of a single server being impacted, but what happens when there is impact on a much larger scale, say at a host level or even an entire datacenter? vRanger has you covered there too!

In my tenure, I have seen hardware failures, ransomeware viruses, and even natural disasters impact vRanger users at this level. Thankfully, in most of those cases, they had the double coverage of vRanger backups and were using vRanger virtual machine replication.

Replication provides a duplicate virtual machine ready to be powered on in the event that the original virtual machine is rendered inoperable. It can be setup to run as often as practical whether once a month, or multiple times a day, to another local host or to a host/environment at a disaster recovery location. There the server will wait ready to be called into action at a moments notice.

My most compelling reason to urge users to take advantage of vRanger comes from a support call I received a few years ago. It has stuck with me as a vivid example. The call started with a Systems Administrator telling me that their primary datacenter was underwater. Their area had been devastated by what was left of a hurricane and flood waters had rendered the entire datacenter unusable for the time. "I have these replicas at my secondary location. How can I get up and running?", he asked. With the primary datacenter out of play I let him know that he could simply power on the replica VMs to get the secondary datacenter operational. Once the servers were up, he was able to make a networking change to direct traffic into the secondary datacenter and their business was able resume operations in spite of the disastrous events that had unfolded.

Has your backup solution prepared you for what is coming?

vRanger includes capabilities to protect, backup, and restore VMware vSphere/ESXi and Microsoft Hyper-V virtual environments, as well as, physical Microsoft Windows servers.  Contact Quest@virtusindonesia for more info.

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Privacy Policy

  1. Privacy Policy – PT Virtus Technology Indonesia 

At PT Virtus Technology Indonesia, ensuring the privacy and security of your information is of utmost importance to us. As you navigate through our website, Virtus Technology Indonesia, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users. 

This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and PT Virtus Technology Indonesia. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy. 

  1. Information We Collect 

When utilizing or engaging with our Website, we may gather or receive various types of information, collectively referred to as “Information”, including but not limited to: 

  • “Personal Information,” such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.). 
  • “Technical Information,” such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website. 
  • “Usage Information,” such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them. 

      We acknowledge that certain Technical Information or Usage Information may be considered personal data, either independently or when combined with other data, under various laws and jurisdictions. We are committed in handling such data in accordance with applicable laws and regulations. 

      1. The Methods We Use to Collect and Receive Information 

      Depending on the type of Information, we collect or receive it through various channels, including but not limited to the following conditions: 

      • When you voluntarily share Information with us. For instance, when you subscribe to our newsletter or fill out our online form to request contact.  
      • By using cookies and similar technologies. These technologies help us analyze how our Website is utilized and tailor content that is pertinent to you. They also assist in delivering more relevant advertisements on our own or third-party sites. 
      • Information obtained from third-party sources. This encompasses Information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content. 
          1. The Purposes 

          We utilize Information for the following purposes: 

          • Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services. 
          • Sending you information related to our services and products that we believe may be of interest to you, such as an invitation to our upcoming events, follow-up by WhatsApp blast and/or call, newsletters, or updates on products and services. These communications are sent to you either based on your explicit consent or when we have a legitimate interest in marketing our products and services. You always have the option to opt out of receiving invitation, newsletters, and/or updates on products and services. 
          • Understanding how you interact with our Website and tailoring it to align with your interests, past actions, and preferences. We do this to enhance our Website, diagnose any issues, and improve your experience while navigating through them. 
          • Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest. 
          • Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Virtus Technology Indonesia. 
          • Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website. 
            1. Who We Share Information With 

            To facilitate our business operations and the functioning of our Website, we may disclose Information to various third parties, including: 

            • Our global branches and subsidiary companies. 
            • Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management, and email distribution service providers, and similar service providers. These entities are authorized to use your personal information solely to provide these services to us. 
            • When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes. 
            • Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Virtus Technology Indonesia
            • In the event of a merger and/or acquisition involving PT Virtus Technology Indonesia, Information may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition. 
            • Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Virtus Technology Indonesia’s products or services. 
            • Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet. 
            • PT Virtus Technology Indonesia may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website. 
                1. Cross Border Data Transfers 

                • We may need to transfer Information to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy. 
                • Regarding the collection, use, and retention of personal information transferred from Indonesia, please note that PT Virtus Technology Indonesia remains compliant with all relevant laws concerning such transfers.
                1. Protecting Your Information 

                We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Information and to mitigate the risk of accidental loss, destruction, or damage of such information. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response. 

                1. Information Storage and Retention 

                We may store Information on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Transfers), these servers may be situated globally. We will retain your Personal Information only for as long as necessary to fulfil the collection’s intended purpose. Additionally, we may retain your Personal Information for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your information for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain information may need to be retained to maintain a record of your request.  

                1. Modifications to This Policy 

                PT Virtus Technology Indonesia reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Information collected or provided from the date of the update, and within thirty (30) days for any Information collected or provided to PT Virtus Technology Indonesia prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.  

                1. Your Choices 

                We offer you various options regarding the use of Information in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis 

                1. a. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through PT Virtus Technology Indonesia.

                1. b. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of certain Information. These rights may include:

                  i. The right to withdraw previously provided consent; 

                  ii. The right to access specific information about you that we process; 

                  iii. The right to rectify or update any Personal Information; 

                  iv. The right to request the erasure of certain Information; 

                  v. The right to temporarily suspend our processing of certain Information; 

                  vi. The right to receive Information in a common machine-readable format; 

                  vii. The right to object to our processing of Information for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your information; and 

                  viii. The right to file a complaint with the relevant data protection authority. 


                  We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact PT Virtus Technology Indonesia at: legal@computradetech.com

                1. Social Media and Third-Party Services 

                Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain information may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties. 

                1. Contacting Us 

                If you have any questions or concerns regarding this Website Privacy Policy, the information we collect, PT Virtus Technology Indonesia‘s practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at legal@computradetech.com or by physical mail addressed to: PT Virtus Technology Indonesia (Centennial Tower 12th Floor, Jl. Jend. Gatot Subroto Kav. 24-25, Jakarta – 12930, (021-80622288).