The World is Changing

The world is changing; it always has but the world is changing faster now than it ever has before. This general change is translating into even bigger changes in the cyber world. Some of the key areas that are evolving aren’t new, like availability or security. Others like automation are maturing quickly, and then there is the ever-present need for “easy.” Easy is a nebulous term, but in this case it refers to ease of procurement, ease of set up, flexibility in platform and ease of ongoing management.

This accelerated change is being driven by different market and business drivers. Some of the key market drivers are compliance, time to market, cyber loss risk, and increased competition around the user experience. This change is acutely felt in the ADC space.

Compliance mostly affects security but in some cases touches on availability as well. Tied closely to compliance is the risk of cyber loss caused by a cyber-attack.  As the world’s IT infrastructures become less insular and more public (SAAS, public clouds etc.), organizations have had to move away from protecting infrastructure and a security model that protects data. The common standard for protecting web data and integrity while in motion is SSL/TLS. The usage of this encryption technology dramatically increased last year. According to Mozilla Firefox and Google Chrome, SSL encrypted traffic accounted for 50% of all internet traffic. This increased usage has several unintended consequences.

First, SSL can protect our data but it also limits our visibility to data coming into our networks using the same technology. Why is this lack of visibility important? In the past, corporations usually ignored incoming SSL traffic. They made the choice that SSL traffic represented such a minute amount of all inbound traffic that ignoring it was an acceptable risk. This was not just a concept shared by most security vendors (the equipment that would need visibility to limit risk). So for example, if you bought/buy a firewall today, at worst you lose 85% of your throughput. At best you lose 70% of your throughput if you decide to inspect SSL traffic. Obviously that doesn’t allow you to cover enough traffic if 50% of it is SSL-encrypted. Compounding this problem is that most analysts agree that by the year 2020, well above 70% of the internet will be SSL encrypted.

So what’s the answer? Using an external device that was purposefully built to do SSL offload and inspection. For the past 15 years, ADCs have been doing SSL offload at high throughputs and have become a very cost-effective solution to the problem. However, pushing against this general need for visibility is our old friend, compliance. Yes, you need to secure your data but you also need to not violate a person’s right to privacy. This is a far trickier problem to solve and requires advanced capabilities in the chosen SSL solution that allows it to selectively choose what to inspect and what to ignore. This functionality has gone from a “nice-to-have” to a requirement as the different regional PII laws have come into place.

If this were the end of the data-in-motion protection story it would be complex enough, but it is not. Just like any other arms race (and cyber security is an arms race), the speed of adoption and complexity of said security is increasing exponentially. Most of us lived through the 1K to 2K key upgrade approximately two years ago. We got to see how that change affected our servers and other equipment performance (it was also recent enough that we remember). We had to make that change because the algorithms were no longer complex enough. Changes like this have always happened, but seldom at this pace. We are on the cusp of the second major SSL algorithm change in just three years, and given recent history, it’s likely there will be another within the next five years. The interesting thing about these SSL changes is that they are being driven by markets in general. Companies have to follow suit or be left behind. If, for example, TLS1.3 in its current form becomes the standard, everyone will have to change their SSL algorithm from RSA to ECC because RSA is not currently supported in the TLS1.3 standard. This change, like the change to 2K keys, will affect the performance of everyone’s existing infrastructure.  The good news is that some corporations have built purpose-built solutions with a forward-thinking view to help mitigate the risk for these changes. If you are wondering where this problem affects you, there are four key areas to bear in mind.

1) Server offload (the application exchanges keys with the client, one of the most resource-intensive functions that takes place for the server point of view).

2) SSL inbound inspection for security visibility purposes (you can’t inspect what you can’t see).

3) SSL outbound inspection for security visibility outbound (similar to above but usually closely tied to DLP and needs to have intelligence to not view PII data).

4) SSL inspection upfront for DDOS protection. This sounds like #2 and #3, but remember SSL inspection is very resource-intensive, so having a solution that has intelligence built in to allow for limiting how much inspection has to take place is especially key in a DDoS environment, lest the SSL appliance become the most likely place to be DDOS’d.

Availability has always been a key tenant of what ADCs were meant to do, and it remains the key function that most ADCs offer. I believe we will see a renewed interest in using ADCs as a tool for testing appliances/applications that are running disparate code on scale out environments in order to decrease time to market, but reduce risk, i.e. if there is an unexpected bug, we can easily reroute the traffic without an outage.  If we were to extrapolate this to a very specific example, think about if you were migrating IS vendors. No need to cut over or run both in parallel, or run two units from the same vendor with different code.

The other key area is easy. Easy can mean so many things, but if you tie it to the ever-growing movement of agile development and Devops, we can hone in on several key areas one should consider.  First, ease of procurement. Can I call up a partner and get an easy-to-understand quote? Are payment arrangements flexible, capex or OPEX? Can I buy in cloud marketplaces? Do templates exist for setup? Can I have a fully managed solution? If I want to manage it myself, is automation supported natively for set up and management? Is there a native framework that supports operational automation? Are there tools and components that save time for developers like HTTP2 gateways, application optimization tools, SLA management features and built-in web application security functions like web application firewall and authentication gateways?

Ultimately the world is changing quickly, with web applications at the center of this change. As a result, we need to do what we can to meet the challenges in the most effective way.

 

References : www.radware.com

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Privacy Policy

  1. Privacy Policy – PT Virtus Technology Indonesia 

At PT Virtus Technology Indonesia, ensuring the privacy and security of your information is of utmost importance to us. As you navigate through our website, Virtus Technology Indonesia, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users. 

This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and PT Virtus Technology Indonesia. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy. 

  1. Information We Collect 

When utilizing or engaging with our Website, we may gather or receive various types of information, collectively referred to as “Information”, including but not limited to: 

  • “Personal Information,” such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.). 
  • “Technical Information,” such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website. 
  • “Usage Information,” such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them. 

      We acknowledge that certain Technical Information or Usage Information may be considered personal data, either independently or when combined with other data, under various laws and jurisdictions. We are committed in handling such data in accordance with applicable laws and regulations. 

      1. The Methods We Use to Collect and Receive Information 

      Depending on the type of Information, we collect or receive it through various channels, including but not limited to the following conditions: 

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      • Information obtained from third-party sources. This encompasses Information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content. 
          1. The Purposes 

          We utilize Information for the following purposes: 

          • Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services. 
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          • Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest. 
          • Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Virtus Technology Indonesia. 
          • Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website. 
            1. Who We Share Information With 

            To facilitate our business operations and the functioning of our Website, we may disclose Information to various third parties, including: 

            • Our global branches and subsidiary companies. 
            • Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management, and email distribution service providers, and similar service providers. These entities are authorized to use your personal information solely to provide these services to us. 
            • When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes. 
            • Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Virtus Technology Indonesia
            • In the event of a merger and/or acquisition involving PT Virtus Technology Indonesia, Information may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition. 
            • Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Virtus Technology Indonesia’s products or services. 
            • Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet. 
            • PT Virtus Technology Indonesia may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website. 
                1. Cross Border Data Transfers 

                • We may need to transfer Information to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy. 
                • Regarding the collection, use, and retention of personal information transferred from Indonesia, please note that PT Virtus Technology Indonesia remains compliant with all relevant laws concerning such transfers.
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                We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Information and to mitigate the risk of accidental loss, destruction, or damage of such information. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response. 

                1. Information Storage and Retention 

                We may store Information on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Transfers), these servers may be situated globally. We will retain your Personal Information only for as long as necessary to fulfil the collection’s intended purpose. Additionally, we may retain your Personal Information for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your information for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain information may need to be retained to maintain a record of your request.  

                1. Modifications to This Policy 

                PT Virtus Technology Indonesia reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Information collected or provided from the date of the update, and within thirty (30) days for any Information collected or provided to PT Virtus Technology Indonesia prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.  

                1. Your Choices 

                We offer you various options regarding the use of Information in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis 

                1. a. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through PT Virtus Technology Indonesia.

                1. b. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of certain Information. These rights may include:

                  i. The right to withdraw previously provided consent; 

                  ii. The right to access specific information about you that we process; 

                  iii. The right to rectify or update any Personal Information; 

                  iv. The right to request the erasure of certain Information; 

                  v. The right to temporarily suspend our processing of certain Information; 

                  vi. The right to receive Information in a common machine-readable format; 

                  vii. The right to object to our processing of Information for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your information; and 

                  viii. The right to file a complaint with the relevant data protection authority. 


                  We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact PT Virtus Technology Indonesia at: legal@computradetech.com

                1. Social Media and Third-Party Services 

                Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain information may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties. 

                1. Contacting Us 

                If you have any questions or concerns regarding this Website Privacy Policy, the information we collect, PT Virtus Technology Indonesia‘s practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at legal@computradetech.com or by physical mail addressed to: PT Virtus Technology Indonesia (Centennial Tower 12th Floor, Jl. Jend. Gatot Subroto Kav. 24-25, Jakarta – 12930, (021-80622288).