Q&A With Phil Richards, CSO: Vulnerability and How it Leads to Cybersecurity Attacks

With the current wave of cybersecurity attacks, businesses everywhere are scrambling to protect their digital assets and prevent high-impact security breaches. One of the most crucial steps a company can take is to take a look at their system’s vulnerabilities.

We recently sat down with LANDESK’s Chief Security Officer, Phil Richards, to gain deeper insights into how neglecting your system’s vulnerabilities can lead to ransomware and other cybersecurity attack

 

Q: What is a vulnerability and how do you find it?

A: A vulnerability is a system’s inability to withstand a specific attack. A vulnerability can result from configuration, like having a weak password, or from physical issues, like having an unlocked computer in a public place. It can also be a software weakness, such as an application that has not been patched.

Defects in software that require patching are tracked in the Computer Vulnerabilities and Exposures Database (CVE database for short) kept by Mitre.org. The database contains more than 77,000 vulnerabilities and dates back to 1999.

Q: You mentioned that some catalogued vulnerabilities date back to 1999. Is it important to patch defects that old? 

A: It is critical to patch older defects. Verizon publishes a report every year called the Data Breach Investigations Report. The 2016 version of that report states that the top ten vulnerabilities are responsible for 85 percent of all successful breaches, and that eight of those ten vulnerabilities are 13 years or older.

The key finding from this report is that older vulnerabilities are still heavily targeted, and that your vulnerability assessment and management processes should emphasize consistency and thorough coverage more than rapid patching.

Q: If a vulnerability is a system’s inability to withstand an attack, what is vulnerability assessment? 

A: Vulnerability assessment is the process that determines whether or not a system exhibits any known vulnerabilities. You can do vulnerability assessment in many different ways, but the easiest way to assess vulnerabilities across many systems is to use a vulnerability scanner, or an accurate software inventory system.

A vulnerability scanner will probe computer systems and devices on the network to assess if they are vulnerable to specific exploits. Vulnerability scanners can be very beneficial, but they can also cause network and system issues if not configured or used properly, so be careful.

An accurate software inventory system can be used to assess vulnerabilities without performing any network probes of the systems directly, so they don’t pose the direct danger to the environment that vulnerability scanners do. That said, vulnerability scanners are probing your systems, so their findings may be more accurate than the inventory of installed software. Both of these tools will provide a list of steps to take to address the vulnerabilities.

Q: Is that list of steps part of the vulnerability management process? 

A: Yes. Vulnerability management is the process of identifying, classifying, and addressing vulnerabilities. It is an iterative process. You are never completely clear of all vulnerabilities because new ones are discovered every day.

Additionally, software becomes de-supported by the vendor as it gets older. This process is another part of vulnerability management, called obsolescence management. It is just as important to stop using obsolete software as it is to patch.

Q: What happens if we don’t fix the vulnerabilities? How do the bad guys exploit vulnerabilities on corporate computer systems?  

A: One of the best examples of how vulnerabilities are exploited is by looking at the behavior of Exploit kits. Exploit kits are the second most common way for malicious actors to gain a foothold within an organization, just behind phishing.

Exploit kits are sold on the CyberCrime black market as a service to individuals or organizations who use them in campaigns to gain control of unsuspecting consumers.

The way the attack starts is when an employee in your organization goes to a website that the bad guys have already compromised. The compromised site will perform a network scan of your computer’s IP address, looking for vulnerabilities on your computer. Essentially, an exploit kit starts as a vulnerability scanner.

Typically, these vulnerabilities are missing patches in products that plug into the browser, such as Adobe Acrobat Reader, IE, Java Runtime Environment or Microsoft Silverlight, or the browser itself.  The exploit kit, if it finds vulnerabilities, will send your computer a string of characters to exploit for the specific vulnerability found on your computer. The exploit will dump executable code onto the computer, all through the compromised website that you are visiting.

Differing from phishing malware, the user is not notified in any way that the attack is underway, because it leverages exploits on the user’s computer. The first and best defense against these attacks is to make sure all your systems are fully patched, especially patching the software that is most often targeted by EK’s (IE, JRE, Silverlight and Adobe Acrobat Reader).

Don’t fall prey to these cybersecurity attacks! LANDESK Security Suite (LDSS) ensures your user environment is stable and secure, helping you to reduce risk and extend protection and control.

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Privacy Policy

  1. Privacy Policy – PT Virtus Technology Indonesia 

At PT Virtus Technology Indonesia, ensuring the privacy and security of your information is of utmost importance to us. As you navigate through our website, Virtus Technology Indonesia, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users. 

This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and PT Virtus Technology Indonesia. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy. 

  1. Information We Collect 

When utilizing or engaging with our Website, we may gather or receive various types of information, collectively referred to as “Information”, including but not limited to: 

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          We utilize Information for the following purposes: 

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          • Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest. 
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            To facilitate our business operations and the functioning of our Website, we may disclose Information to various third parties, including: 

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            • In the event of a merger and/or acquisition involving PT Virtus Technology Indonesia, Information may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition. 
            • Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Virtus Technology Indonesia’s products or services. 
            • Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet. 
            • PT Virtus Technology Indonesia may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website. 
                1. Cross Border Data Transfers 

                • We may need to transfer Information to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy. 
                • Regarding the collection, use, and retention of personal information transferred from Indonesia, please note that PT Virtus Technology Indonesia remains compliant with all relevant laws concerning such transfers.
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                We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Information and to mitigate the risk of accidental loss, destruction, or damage of such information. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response. 

                1. Information Storage and Retention 

                We may store Information on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Transfers), these servers may be situated globally. We will retain your Personal Information only for as long as necessary to fulfil the collection’s intended purpose. Additionally, we may retain your Personal Information for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your information for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain information may need to be retained to maintain a record of your request.  

                1. Modifications to This Policy 

                PT Virtus Technology Indonesia reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Information collected or provided from the date of the update, and within thirty (30) days for any Information collected or provided to PT Virtus Technology Indonesia prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.  

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                We offer you various options regarding the use of Information in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis 

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                1. b. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of certain Information. These rights may include:

                  i. The right to withdraw previously provided consent; 

                  ii. The right to access specific information about you that we process; 

                  iii. The right to rectify or update any Personal Information; 

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                  v. The right to temporarily suspend our processing of certain Information; 

                  vi. The right to receive Information in a common machine-readable format; 

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                  viii. The right to file a complaint with the relevant data protection authority. 


                  We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact PT Virtus Technology Indonesia at: legal@computradetech.com

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                Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain information may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties. 

                1. Contacting Us 

                If you have any questions or concerns regarding this Website Privacy Policy, the information we collect, PT Virtus Technology Indonesia‘s practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at legal@computradetech.com or by physical mail addressed to: PT Virtus Technology Indonesia (Centennial Tower 12th Floor, Jl. Jend. Gatot Subroto Kav. 24-25, Jakarta – 12930, (021-80622288).